Support centre

Support for Laundry Guru.

Send support, account access, subscription, app setup, troubleshooting, or deletion questions to support@cardantech.co.za. Include the email address connected to the app where relevant.

Account access

Confirmation, password reset, email change, and callback link support.

Subscription questions

Questions about subscription status or Apple billing where applicable.

App setup

Questions about users, rooms, guests, staff, due dates, and item records.

Data deletion requests

Requests for account or data deletion and retained-record explanations.

What details help support resolve an issue faster?+

Include the account email, workspace or property name, the item or workflow step affected, the expected result, and the exact error message if one appeared.

What if an email confirmation or password reset link fails?+

Use the newest email link, open it on the same device where you requested it, and send support the error text shown if it still fails.

Can support help with app setup questions?+

Support can help with app setup questions, account access, subscription questions, troubleshooting, and data deletion requests.

How do I request account deletion?+

Email support@cardantech.co.za from the account email or use the account deletion page. Some records may be retained for legal, billing, security, or operational reasons.

For deletion details, review account deletion.